Most agencies are stuck on the service treadmill where retainers rarely clear...

https://remote-wiki.win/index.php/The_Agency_Paradox:_Why_You_Should_Stop_Renting_Your_Future

Most agencies are stuck on the service treadmill where retainers rarely clear 30% profit. Try treating your agency like a lab to build internal tools instead. Moving your manual workflows into software products can easily push those margins past 70%.