Voice AI can give wrong answers when it mishears or guesses intent incorrectly....

https://www.wall-bookmarkings.win/voice-ai-sometimes-makes-mistakes-like-mixing-up-details-or-giving-wrong-info

Voice AI can give wrong answers when it mishears or guesses intent incorrectly. A simple way to catch these errors early is using readback controls—like having the system repeat back your order ID to confirm it matches what’s in the database