Voice AI sometimes gets answers wrong because it mishears or misinterprets...

https://www.fastbookmarks.win/voice-ai-can-mix-up-answers-when-it-misunderstands-details-or-grabs-outdated

Voice AI sometimes gets answers wrong because it mishears or misinterprets information. A practical way to catch errors is using readbacks, like repeating order IDs aloud to users before finalizing