We’ve moved past the "nice-to-have" phase. Today, users expect apps to do the...

https://www.oscarbookmarks.win/we-ve-reached-a-point-where-users-don-t-just-want-convenience-they-demand-it-as

We’ve moved past the "nice-to-have" phase. Today, users expect apps to do the heavy lifting for them. If your checkout requires too many taps or you can’t see exactly where your order is, people aren't just annoyed—they’re moving on to a competitor