A Metrc connection should be audited as a data flow, not treated as a simple on/off integration. Retailers need confidence that the right events move between systems, that failures are visible, and that staff know who is allowed to correct exceptions
Purchase-limit controls should be tested before staff rely on them. Massachusetts adult-use limits changed in 2026, and mixed product baskets can be harder to validate than a simple flower transaction
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Purchase-limit testing should prove that a register handles the complete basket, not just one product category. Build a documented test plan for your Massachusetts cannabis POS whenever rules, product mappings, or software settings change
Centralized permission management is essential when employees work across several dispensary locations. A user may need to view one store, sell in another, and have no administrative rights anywhere. That distinction should be designed explicitly
A delivery is not complete merely because a vehicle reaches an address. When a handoff fails, the store must account for the order, payment, product custody, and next action
Retailers serving both medical patients and adult-use consumers need clear inventory logic
Opening another dispensary creates an access problem as well as an inventory problem. Employees may need information from one store without permission to change another store's records
When a POS and ERP both edit the same data, the latest update is not necessarily the correct one. Massachusetts seed-to-sale dispensary software needs a field-level ownership map so employees know where changes originate and how conflicts are resolved
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